February 3rd, 2012
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About The Dolls House Emporium
The Dolls House Emporium is widely acknowledged as the world’s market leader in 1:12 scale dolls’ houses, miniatures and accessories. Its reputation is built on a number of core values which make it unique in its product and service offering.
Its designs are original and authentic, protected by designright and copyright, and carry the company emblem as a mark of quality. The eclectic range evolves each year through continuous research and investment in design, innovation and quality.
The extensive range of over 30 houses and 2,500 associated items (furniture, lighting, decoration and accessories) has something for everyone, whether they are new to the hobby or an experienced adult, teenage or junior collector. Houses are available to buy as unpainted kits; as Quickstyle kits, which come externally decorated with white painted internal walls and fixtures; and as built houses, which are carefully constructed by in-house skilled craftsmen.
This is a truly therapeutic and relaxing hobby that can be enjoyed on one’s own or with a spouse or partner, children or grandchildren. Furthermore, houses from The Dolls House Emporium will inspire collectors to realise their true creative potential and create family heirlooms to pass on through the generations.
The Dolls House Emporium, which is registered as Tudor Models Ltd, operates from its 65,000 square foot premises in Ripley, Derbyshire, England. It sells direct to the consumer via its free annual mail order catalogue; through its award winning website www.dollshouse.co.uk; and its retail shop in Ripley, Derbyshire, all of which are supported by an extensive national advertising and PR campaign, regular sales promotions and incentives, and a full customer service team.
The Dolls House Emporium shop provides customers with an opportunity to view the entire range of houses and accessories; benefit from additional special items that are not featured in the catalogue; seek advice from experienced staff; and meet with other collectors over a coffee and exchange hints, tips and experiences.
Overall, the company aims to offer its customers choice, quality and value for money. This is all backed by an excellent service that includes same-day despatch, a no quibble guarantee, free UK returns, valuable after sales service and product support across all sales channels throughout the UK and the rest of the world. It has won numerous awards for customer service and has a strong management philosophy.
As well as selling direct to the consumer, The Dolls House Emporium also retails through UK and international approved stockists who receive loyalty incentives, free local stockist catalogues and free monthly sales promotional catalogues, together with point of sale material and support from a dedicated trade customer service team. The company aims to be fair and equitable in its approach to its trade partners.
The Dolls House Emporium values the views of its customers and staff and proactively seeks and acts on feedback on a continuous basis. This powerful combination of excellent products, offers, customer service and support means The Dolls House Emporium has built a loyal customer following and a high level of new customers as a result of referrals from their friends and family.
